Thank you for choosing TRUCK.
A vulnerability was identified in PHP, the runtime environment of the e-commerce system that operates our product site. To handle your valuable information safely, we carefully considered the matter and have deleted all customer data registered in the current e-commerce system.
Records of past orders for furniture are kept by us separately from the e-commerce system. If you need to confirm the details of an order, please contact us using the information below.
Please note that we do not keep order history for miscellaneous goods and lighting items. Once the data in the e-commerce system has been deleted, it is no longer possible to confirm the details of these orders. We appreciate your understanding.
At this time, no leak of customer information or unauthorized access has been confirmed. This is purely a precautionary measure to prevent possible risks in the future.
For future orders, please contact us through the quotation form on the relevant product page. We will process your order after confirming the price, delivery date, and other details with you.
We will resume the service as soon as a secure environment for the e-commerce system is in place.
We sincerely apologize for any inconvenience and concern this may cause you, and we thank you for your understanding.
TRUCK
truck@truck-furniture.co.jp
October 22, 2026
TRUCK Co., Ltd.